Visual design
One of the advantages of working in small teams is that you have the opportunity to do everything. You become the instructional designer who fixes a javascript code or doubles as a graphic designer. You play in all positions and that is great! I am grateful for all the opportunities to get out of my comfort zone and develop new skills.
Below are a few examples of visual elements I've designed.
Presentations
Accompanying presentation to the Sys Ops classroom training.
Presentation created for a leadership meeting, explaining the multiple roles of the Learning Design team.
Poster and job aid: Threat and Error Management - TEM
Job aid
Each of the JetBlue workgroups has a document called TEM Toolkit that lists the strategies used in order to avoid and address threatening situations.
I was asked to redesign those individual documents. The image on the right is the TEM Toolkit for the Systems Operations group.
Threat and Error Management
I was also tasked with the creation of a solution that would consolidate all the TEM Toolkits in a way that would communicate the TEM actions across all operational groups.
The solution was the TEM poster, pictured on the side.
The poster went through multiple rounds of interactions, as I met with the Managers of each of the JBU ColIeges individually and as a group. I developed the project using Illustrator and Photoshop and sent it to a third-party print shop for the final version. The vector images for the Workgroups icons were provided by the Brand team, I just colored them to reflect the updated JetBlue pallette.
There is currently a copy of the poster on the wall of each classroom and pilot debrief room at JetBlue University, as well as in Long Island, and Salt Lake City Support Centers.
Uniforms
For the new revision of the Uniforms manual, I was asked to create icons representing each of the pieces of clothing that composed JetBlue's Crewmembers uniforms.
The client sent me photographs of the uniform pieces:
I created the icons in Illustrator:
The Uniforms team used those icons to create the many uniform combinations:
MIscellaneous - presentations, graphics, icons, flowcharts, etc.
Gateway select
Pilot training
A320
Pilot training
Fare Options
Customer Support
Interline and Codeshare Customer Support and Airports